Slow download speed bt broadband uk

According to which, the uk s median broadband speed is 16mbps, but rival figures suggest its much higher. Then about 6 months ago my son noticed the speed on his xbox one was getting slower. Mar 09, 2020 the fastest and best broadband for gaming in the uk for march 2020. You can get internet access in aberdeen, belfast, birmingham, bristol, dundee, edinburgh. In comparison, bt s phone network reaches 96% of the uk. When bt increased there infinity 1 speed from 38mbs to 52mbs i was happy as i was getting this increase and it was quite stable. These can all involve very large downloads and will slow your internet speed on your other pcs and tablets. Yes your line is performing as expected see our broadband faq for more information. Neither myself nor my parents experience this problem with other websites. I have just done speeedtests with others online and it is always coming back as 4. These are the rates at which data is transferred between the network and your bt hub. London has some of the slowest broadband speeds in the uk. Following criticism of slow rural broadband speeds, bt has insisted that they will be investing heavily in improving its broadband services to the more remote parts of the uk.

Virgin media is the fastest broadband provider available on a nationwide basis, offering speeds up to 516mb, with around 52% of the uk covered. Simple tips to improve your broadband speed bt help and. Bt is busy extending its high speed network to rural areas but the british government, via the dcmss broadband delivery uk scheme, and local authorities are contributing to the cost. Are you an existing customer looking to test your speed, fix a speed problem or upgrade your broadband. The average speed in the uk is less than a third that of singapore, which tops the global league table measuring broadband in 189 countries, where it takes an average of 18 minutes to download a. Slow broadband speed causes might be nothing to do with your end at all 3 your provider isp has a problem at their end. If youre wondering why your broadband speed is so slow, unfortunately it can be difficult to pin down the cause of the problem quickly. This story uses the ofcoms fixed postcode broadband data published as part of the connected nations report in january 2018. If this interests you then please watch my longer videos on.

You will also see your ping time in milliseconds the smaller the better. Ofcom has published their annual report into fixed line home broadband speeds, which finds that the average download rate has risen from 54. Slow broadband speeds could hinder xbox console streaming for uk gamers. According to the hub manager our adsl downsteam is 7. I than started checking it on my laptop and noticed it never went over 40mbs and sometimes dropped below 10mbs. Broadband speeds for the most popular uk broadband packages during the 8pm to 10pm period in june 2018 ordered by median download speed all speeds are in mbps mega bits per second. Apr 08, 2020 sky broadband daily speeds during february, march and april 2020. The broadband speed test will start measuring your broadbands download speed and then your upload speed. Uk ranks 34th out of 207 countries for average broadband speed. Start the internet speed test by clicking the red start speed test under the dials. For a few years now ive suffered with really slow speeds due to the line in the ground broadband speed test here comes back 23 mbs but download speed 240 kbs, those 10gb updates take forever. But bt s fastest widely available package, superfast fibre 2, only reaches average speeds of 67mb.

Citing thinkbroadband data, openreach says that if everyone in the uk upgraded to the fastest service then average speeds would hit 191 mbits a decent rate compared with the current average speed of 46. The annual 2019 world speeds report from research firm mlab and. Bt signalled the end of older copperbased adsl networks that 700,000 households and businesses in the uk. Jun 27, 2017 broadband users are suffering from slow internet speeds even in dense urban areas, new figures reveal. To calculate the weighted average for each area, we used data from ofcoms latest connected nations report. Average peak time speeds for uk broadband providers in. Hello all, got a problem with a download speed of 2 to 4 meg with an upload of to 18 meg. Bt is an internet service provider which operates in united kingdom. The automatic switch over to 4g is subject to you having adequate 4g signal and power at your site and 4g broadband speeds may vary. Average uk broadband speed slower than most of europe. Your internet speed is important to you it is to us too. Thats why weve created a broadband speed checker to make sure you get the speed you expect. This lets you do more online, with everyone online together, and its great for downloading or streaming movies, tv shows and music. Once youve answered some simple questions, youll receive an email with a readytogo complaint letter to send to your broadband provider.

Sky broadband daily speeds during february, march and april. Last week we suddenly had a crackly phoneline just useable and very slow broadband. Virgin media use their own network, so their customers typically get average peak time speeds of between 50mb and 350mb. Better download speeds mean you can get photos, music, and video from the internet faster than if youre using a slow connection. To find the average download speeds are in your area, and how it compares to other parts of the uk, take a look at the speed tables below. Throughput speed is the speed at which your broadband can actually send and receive data between the internet and your bt hub. Average uk broadband speed slower than most of europe, report. Most computers measure filesize in bytes rather than bits. Bt said there was nothing they could do, there might me some work going on or others could be uploading a lot of content at the same time. The speed test on this page will test the quality of bt network only, if you are connected through it. How to speed up your internet broadband connection.

Its what you experience at home when using your broadband connection. The average user spends more time downloading data such as music and films, so suppliers normally provide a faster download speed in comparison to upload speed. If speeds drop below this, bt will have 30 days to resolve the issue and if. Find out if youre getting the superfast or ultrafast fibre virgin, sky, bt, ee, plusnet and talktalk and other providers promise on your desktop or mobile. Virgin media reveals truth about your broadband speeds and. Uk average download speed tables 2019 broadbandchoices. I seem to be getting nowhere with the online helpcall centre. Virgin media and vodafone top for speed in home broadband awards.

Broadband speed is measured in megabits per second, commonly written as mb or mbps. Broadband speed is generally measured in megabits per second. I have asked other people not on bt broadband about their experience and they say it is fine. Bt promises a speed upgrade for 700,000 customers by next summer. Test your speed using the my bt app, where you can find the speed to your hub and speed to your device. Mazhar alis broadband speed was only 3mbps complaints website resolver received 6,993 complaints about broadband providers last year up from 6,462 in 2015 and inadequate speed. If your bt business broadband service fails, bt will automatically restore your broadband service through our 4g assure service.

The download speed was up to 75 meg a 6 months ago after an engineer came so it must have been fixed, what erks is the bt speed checker says 4 meg is good speed but doesnt give upload. Bt openreach trial 18mbps fttc broadband speed for slow. It can vary throughout the day and can be slower during busy periods, especially between 810pm. Some now have their own equipment in local bt exchanges, and this can be less reliable than bt equipment. Broadband speed is essentially how quickly you can upload or download data using your internet connection. Broadband speeds are measured in megabits per second mbps and kilobits per second kbps. It also examines the performance and latency of big isps including bt, sky broadband, talktalk, virgin media and others as usual the regulators study is based off data gathered during. We called out an independent engineer ex bt who sorted out the phone line looked like some damp had got in. This might be a stupid question but i am really beginning to lose my mind. Heres how you can see how your internet speed is calculated, what internet speeds you can expect and what to do if you need to test your broadband speed.

The patterns have largely established themselves with the lockdown in terms of the majority of those able to work from home already are and the indicators from things like the linx stats and public comments from providers is that while day time data use is still higher than. Itll depend on what ee home broadband or 4gee home plan you have with ee and the average internet speed weve estimated for your postcode. The broadband firm says its advertised download and upload speeds for its virgin fibre packages are calculated by taking the median average, or the midpoint between the fastest and slowest speeds. Download the my bt app we measure your download and upload speeds. My parents have the same bt hub as myself and they have the same slow download speed as me for this particular site. Hi, this is a very quick video explaining the different ways you can help to speed up your broadband connection on uk telephone lines. Last week openreach, which ensures nearly all homes in the uk are connected, announced its suspension of home visits due to ongoing issues related to covid19.

The broadband speed test on this site is the ookla speed test which is one of the most popular online speed testers but without all the advertisements that slow your connection. Make sure youre not confusing bits with bytes most broadband deals and speed tests are listed in terms of megabits or kilobits per second mbps or kbps while the progress speeds listed for most downloads are given as megabytes or kilobytes per second mbs or kbs there are 8 bits in 1 byte and a kilobit is bits while a kilobyte is. Provider quality direction speed of bottom 10% median mean speed of top 10%. More on our campaign theres nothing more annoying than your favourite tv show constantly buffering thanks to a slow connection, or your internet cutting out while youre desperately trying to finish your online shopping. The most popular question we get asked here at broadband. The speed at which information is transferred from the internet to your computer. May 07, 2017 mazhar alis broadband speed was only 3mbps complaints website resolver received 6,993 complaints about broadband providers last year up from 6,462 in 2015 and inadequate speed was one. Over the past 3 days i have noticed that the internet has slowed down, which is stopping me from using nowtv and the smart features on my television for example. It was fine last night but has been like this for over 5 hours today since 8. The fastest and best broadband for gaming in the uk for march.

Bt signalled the end of older copperbased adsl networks that 700,000 households and businesses in the uk are. Apr 11, 2020 and with the overlying advice being stay at home, its no surprise internet speed has been impacted. It works with the uk s fastest broadband services, including virgin media, bt infinity and fibre. Full fibre fttp services also have this issue, but since you have a fixed connection. Aug 08, 2017 the average speed in the uk is less than a third that of singapore, which tops the global league table measuring broadband in 189 countries, where it takes an average of 18 minutes to download a 7. At bt we want to give you the best and most reliable broadband speed in the uk.

The speed test has been built to test broadband download speeds up to and above 100mbps. Different things can cause a computer to slow down, which can give the impression that your broadband is slow. Broadband speeds in central london worse than national. Download speed achieved during the test was value for your connection, the acceptable range of speeds is value 1 value 2. With our free to use broadband speed tests, you can see what speeds youre getting or will get if you join us. Ive tried all the usual methods, reset hub, checked quiet line, swapped leads etc. Bt superfast fibre gives you a superfast fibre optic broadband connection with average speeds of 67mb. However he noticed using our hub 4 and his own router. There are many factors potentially involved in why you might having slow broadband speed which include the exchange, the line into your house and the hardware youre using, like the router. There are a number of other speed tests that you can use to double check your speed readings. Make a formal complaint about your broadband speed. Take our broadband speed test to help us build a picture of speeds across the uk and together we can fix bad broadband.

This is written as mbps or just mb, sometimes this is also referred to as meg or megs. Currently it ranks on the place 3 from 435 providers in united kingdom. A good broadband speed for streaming services like netflix, amazon prime and bbc iplayer is 1. No peace for internet users accusing bt of empty promises. Got a problem with a download speed of 2 to 4 meg with an upload of to 18 meg. Download speed varies between 60 72 mbps upload speed has varied between 0. Ofcom 2020 study average uk broadband isp speeds hit. Despite promising its countryside customers minimum speeds, many have struggled to get even a basic internet. I have cleared the cache and cookies from the laptop and my mobile phone and only experienced a marginal increase in speed. These speeds will vary throughout the day and are likely to be slower during busy periods, especially between 810pm. The broadband speed test will start measuring your broadband s download speed and then your upload speed. The speed for fibre optic broadband is typically 36mb, and the top fibre speed is 66mb. If youve been struggling with slow internet, we have some good news. Test your broadband speed with the uk s most accurate broadband speed testing tool.

Our free internet speed test checks your broadband speed in an instant. Find out how slow your connection is by using our free broadband speed checker uk. Two terms are generally used when talking about broadband speeds. Go to solution the point of doing a wired check is to see if the problem is wireless based or not which is highly possible for the forum members to help you we need basic checks running because if there are possible wiring issues and the forum mods need to be involved they will need to see wired results as well.

Slow peak time broadband speeds strike vodafone uk isp. Most accurate internet broadband speed checker 2020. Running lots of programs at once, insufficient ram, web browser addons and too many startup programs. Isnt it weird that after them running the speed tests on site by plugging in directly to the bt box, and arranging for bt to come out and test the line, after all this could our equipment still be in faultplease bear in mind the speed tests were tested without our firewall as mentioned above direct connection to the bt box we tested the. According to mark pocock from website broadbanchoices. If you prefer you can download this template letter to make a formal complaint to your broadband provider about the speed of your.